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Psychologically Informed Environments Training

October 25 @ 9:30 am - 4:00 pm

Homeless Link are coming to Grimsby to deliver Psychologically Informed Environments Training. They already have several people booked onto the course, so spaces are limited.

Venue to be confirmed. Cost of the course –  £65.

The key elements involved in creating a psychologically informed environment (PIE) and what it takes to put them into practice.

In the PIE Toolkit, commissioned by Westminster City Council and Connections at St Martins, it is suggested that the cornerstones of PIE are relationships and reflection. Below are some examples of how you can begin to meet the objectives of these key elements and start your PIE journey.


The power and effect of positive connections should not be underestimated.

Here are three things you can do which harness the value, and demonstrate the importance your organisation puts on the role, of positive relationships.

  1. Review your recruitment processes. Are you attracting people with a compassionate approach who understand the impact of complex trauma? Look Ahead have incorporated these traits into a job description by describing what they are looking for in the client’s own words – believes in me, develops a bond and trust, calls when they say they will, etc.
  2. Tell the world the value you place on relationships; on a poster, in your mission statement and through all your policies and procedures. Remind yourself and each other, regularly.
  3. Consider your client induction and assessment processes. When and where do they take place? How much information are individuals expected to take in? Could you break it down into more manageable pieces?  How is this initial “relationship” with the organisation going to be perceived by the client?​


Reflective practice, particularly in a group, supports learning from professional experience. It can improve problem solving and critical thinking skills as well as making staff feel supported, valued and heard. Sharing challenges, accomplishments, thoughts and experiences can have a profound influence. Positive and negative experiences can be used to increase knowledge, confidence and awareness, which in turn improves work practices.

There are many models of reflective practice and whilst an external facilitator may be the preferred option for some, it is not essential. A focussed, objective and experienced chair is.

If you would like any further information about this course or to book a place please  email at katie@mydoorstep.org.uk or telephone 01472 321400.



October 25
9:30 am - 4:00 pm
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