Survey of adults receiving social care and support services shows slight rise in reports of feeling safe

More people receiving social services care feel “as safe as they want” according to the results of a survey published by NHS Digital.

Personal Social Services Adult Social Care Survey (ASCS) England 2016-17 is an annual survey, which is conducted by Councils with Adult Social Services Responsibilities (CASSRs).

The survey, which is in its seventh year, seeks the opinions of service users aged 18 and over, who are in receipt of long-term support services, which are funded or managed by social services.

Other key findings in this year’s report include:

  • Overall satisfaction: 64.7% of service users were extremely or very satisfied with the care and support services they received.
  • Activities of daily living: In 2016-17 there was a general increase in the proportion of service users who needed assistance with activities of daily living. This was statistically significant for six of the eight activities. These activities include dealing with finances and paperwork, getting dressed and bathing.
  • Choice: 67.6% of service users in the community reported that they have enough choice over the care and support services they receive and a further 6.3% reported they don’t want or need choice.
  • Social contact: 45.4% of service users reported they had as much social contact as they would like. Just over a fifth (21.6%) reported that they did not have enough or had little social contact with 15.9% reporting they had some social contact but not enough and 5.7% reporting they had little social contact and felt socially isolated.

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