Urgent Care and You : Right Care, Right Place, Right Time

Don’t miss the opportunity to share your opinions about improvements being made to local urgent care services in North East Lincolnshire.

North East Lincolnshire Clinical Commissioning Group (CCG) is looking at ways to improve how people access urgent care so that the right care is made available in the right place, at the right time.

They are seeking the views of patients about improvements that have already been made and to inform future decisions about what services should be put in place to provide high quality urgent care in North East Lincolnshire.

Urgent care is for illness or injuries that need immediate medical attention but are not serious enough to require a visit to A&E or an ambulance. The CCG and NHS England commission a range of primary care medical services for people who need immediate medical attention, and keep these under regular review.

Urgent care support is available through a range of services to enable patients to get the care they need. These include Out of Hours GP services, pharmacies, the mental health crisis team, social workers and community nurses. These services can be accessed 24 hours a day, seven days a week by phoning the Single Point of Access (SPA) on 01472 256 256.

You can take part by clicking here or if you would prefer a hard copy then please phone 0300 3000867 or email nelccg.accord@nhs.net



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